rejetto forum

could it be my os?

ianesq · 27 · 12391

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Offline ianesq

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greetings!

i have done every possible way unfortunately i am unable to get the app to work. now, could it be any chance that the problem is my os? i'm currently using windows xp home with sp2 + all the latest updates except for ie7. could it be possible that the app will only work on xp pro with iss installed?

thanks all.


Offline rejetto

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no, i have your same configuration.
"not working" is generic. describe your problem.


Offline ianesq

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my router is zyxel prestige 643. i have followed the instructions in portforward.com but still no luck.

i have, say 192.168.0.1, is my computer's ip addy. then i have 2 other ips. with http://www.whatismyip.org/ it displays, say 20.10.2.30. and the other with www.dyndns.com is 202.137.112.7.

now, the ip addy 20.10.2.30, is i believe my router because i can access it outside my house (via the internet). i'm not sure what the 202.137.112.7 is but i can ping it even when my router is turned off (when i'm in a cybercafe or office). but under http://www.whatismyipaddress.com/ it displayed as Proxy Server IP Address.

best regards

btw, if it helps, whenever i click 'find external address' it displays either the 20.10.2.30 or the 202.137.112.7

also, when i enter http://202.137.112.7/ it displays 'ther equested url could not be retrieved' but if i make it http://202.137.112.7:8080/ it shows 'page could not be displayed'
« Last Edit: November 15, 2006, 05:00:08 PM by ianesq »


Offline rejetto

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1. what version of HFS are you using?
2. what does the "self test" say?


Offline ianesq

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1. v2.1a build # 060

2. The test failed: server does not answer
    You are behind a router
    Ensure it is configured to forward port 8080 to your computer.

thanks


Offline rejetto

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do you have other apps working, that needed port forwardeding on your router?


Offline ianesq

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no or atleast i dont think so. does instant messengers needs port forwarding? right now whats running are conquer online, yahoo messenger, msn messenger, hfs and some ie.


Offline ~GeeS~

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Are you trying to run HFS from a library in somewhere in AU?
Maybe there's a firewall/proxy/router you don't control?
~GeeS~


Offline ianesq

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nope. i run it at my house. my av have no firewall and i have disabled windows' and my router's as well.


Offline rejetto

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the point is: you followed the guide on portforward, but nothing assure us you made no mistake. something may be wrong in your router configuration. :(


Offline ianesq

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yea i guess but forwarding a port should be that easy, right? and there is only one entry: port==8080, address==192.168.0.1 and thats it.

btw, could it be possible that the problem is with my isp? like they have disabled or blocked something? if so, what could it be?

i also hope there are other users of prestige 643 here who are able to make the app work. inputs are highly appreciated.

best regards.


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One thing I notice is that the addy 192.168.0.1 is very likely your router, not the
computer you are using. The computer addy should be somewhere between
192.168.0.100 to 192.168.0.199. It works best for me BTW, to assign a static addy
in my router to the computer HFS is on. Othewise the router will reassign one sometimes.
The 202.137.112.7 sounds more like your IP. There should be a page in your router config.
that shows you the external IP address assigned to you by your ISP ?
I'd turn off the remote administration, and reassign a port in HFS. Try something like
9xx, then after checking that this is not assigned by the router to something else,
port forward private port, say 901 and public port 901. Turn off all firewalls and try
self test. If it works, it should work from anywhere.



Offline rejetto

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are you sure 192.168.0.1 is you and not your router?

and yes, your ISP may be involved in the problem, you can ask them if this is the case.


Offline ianesq

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hello. sorry for the late reply. it was almost 2am in my country when i last posted.

@guest
192.168.0.1 is my computer's ip addy. 192.168.0.253 is my router's lan ip addy. 20.10.2.30 is my router's wan ip addy.
Quote
The 202.137.112.7 sounds more like your IP.
as far as i know that cant be used as a private ip addy. it should be non-routable like 192.168.x.x

@rejetto
yup. very sure.

if i'm gonna ask my isp, what will i be asking them? any specifics would really help. you know how tech supps are...


Offline rejetto

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tell them you can't accept TCP connections, that is, can't run a server over the internet.

i truly have no other advice.