1. Yes, the old password is working. The account is without password
2. Yes, but the result is the same. The problem was detected by one user.
3. Yes, Ive compared the 2 templates and seems to be identical.
It's very strange, because before posting the template, the password change was working properly; I've tested successfully more several times.
I don't know if could help: I'm running more than one instance of HFS with different SW version. But also, switching off the other instances, the problem is present.
I send you the macro.log.
Thank you for the support.