that's because the template you are testing is not using the needed feature (that's the %reason% in section [deny])
we should ask RAWR-designs to include it.
try right clicking on the root/home > properties > diff template
and paste this
[deny]
<h1>Unallowed</h1>
{.or|%reason%|This resource is not accessible..}
Shouldn't this have been [ban]? from the main template section [ban] rather than [deny]?
Deny is the section presented to a user who has attemped to access a resource/file they
haven't been granted rights to, but they can continue to use the server.
Ban is the section a user see's when they can no longer log on at all.
Aparrently [deny] is the default in the server code, since I don't seem to be able to change it
so it will work correctly.