Author Topic: disconnect when uploading or downloading large files  (Read 245 times)

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Offline Mihai

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disconnect when uploading or downloading large files
« on: March 27, 2020, 04:59:56 PM »
Hello everyone.
I first looked for an answer on the forum provided. I didn't find an answer that would solve the problem. Any advice is welcome. In principle, everything works very well, except for large files of hundreds of MB or tens of GB (12GB - the one I tried to send).
 Thanks.

Offline SilentPliz

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Re: disconnect when uploading or downloading large files
« Reply #1 on: March 27, 2020, 05:17:19 PM »

Welcome mihai. :)
Which browser you use to upload the files?
« Last Edit: March 27, 2020, 05:25:29 PM by SilentPliz »

Offline Mihai

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Re: disconnect when uploading or downloading large files
« Reply #2 on: March 27, 2020, 07:13:34 PM »
Hi,

I used Google Chrome.

Thank you

Offline LeoNeeson

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Re: disconnect when uploading or downloading large files
« Reply #3 on: March 30, 2020, 06:58:44 AM »
In principle, everything works very well, except for large files of hundreds of MB or tens of GB (12GB - the one I tried to send).
I used Google Chrome.
OK, please follow exactly these steps:

1) Close HFS (if you had it open).
2) Start HFS, and press F5 to switch to 'Expert mode'.
3) Go to 'Menu > Debug' and click on 'Dump traffic'.
4) Go to Chrome and upload your 12GB file until it fails.
5) Close HFS and you will find a file named 'hfs-dump.bin'.
6) Upload the file 'hfs-dump.bin' as attachment here on the forum.
7) Wait for a response from a moderator or from Rejetto himself.

That's it, that file will possible give us a clue (and some answers) to try to solve your problem.

Cheers,
Leo.-
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Offline Mihai

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Re: disconnect when uploading or downloading large files
« Reply #4 on: March 30, 2020, 03:48:23 PM »
Hi,

So I will.
For the moment, for unknown reasons, the next day worked.
If the problem is repeated, I will follow the steps you wrote.

Thanks,
Mihai

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