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HFS freezes on upload.

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Offline marribi

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Hello to everyone!

I have strange bug, when someone upload big file to my HFS it becomes unstable while uploading.
Admin interface not responding, web interface cannot display page, but when upload finishes everything became back to normal again.
I tryed different operating systems, windows 7, 2008R2, 2016.
And different templates, standart, rywy, salaf.
Also 2 different hfs versions 2.3i and 2.3k.
But no luck.
Anyone got something like this ? any ideas what to do ?


Offline rejetto

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hi! is the browser uploading from your same LAN ?


Offline marribi

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hi! is the browser uploading from your same LAN ?

Hello rejetto !

No, user upload file from different LAN (WAN).
Connection is simple, user -> dns -> router firewall+nat -> vm windows with HFS
HFS have real folders (red folders) path is dfs unc path.
I also tryed with antivirus and without (on clean Server 2016 machine).
Different browsers ie/edge/google chrome.
I configured test HFS on my home lab server and it works normaly, just uploaded 1.5 gb file w/o freeze or lag.
May be on my main HFS server there some old configuration options that interrupt normal operation but how to find it.


Offline TekWiz

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I noticed the same thing today, I had the server running on a high-speed Xeon machine, 32 bit Windows 7, HFS 2.3m, and I was uploading a 7 GB single RAR file to it, from a remote computer, (over the internet) while the upload progressed at a decent pace (around 3 mB/s) the interface kept locking up and freezing and saying "not responding." It was annoying but it didn't really seem to affect the upload speed or continuity and the transfer was finished in 37 minutes...


Offline TekWiz

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Thanks for your reply Danny. So you mean it might be freezing due to a setting to limit the speed and it's not doing that very well. Anyway, I then tried to do a 44 GB DOWNLOAD instead. It was a bunch of files, with mostly a vmx virtual machine file (98% of the total size) in fact. So I used the Archive function to get the whole folder. While this huge upload seemed successful at first, the resulting tar file was of the right size but corrupt and unrepairable. So I compressed the folder and divided the file into 4 GB chunks using rar and downloaded 6 files all at the same time. It went faster since it saturated the connection better and everything was fine.

I guess it's better not to rely on the Archive function if a huge file is involved.