Author Topic: Urgent Help please.  (Read 852 times)

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Offline d95gas

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Urgent Help please.
« on: January 06, 2014, 05:51:11 PM »
Currently running HFS 2.3beta

Getting on great guns with it and all is working well, however, in one of the areas we use it, where instructors access various powerpoints, we have some files with French Titles, ie:  FCPA SYST̀MES DE ŚCURITÉ INCENDIE  ET SAUVETAGE
when this is viewed through the link to HFS which is hosting it, the user is presented with "404 - File Not Found"

On investigating (as the file is there) it would appear that one or several of the special characters in the title.  Now we can go through and strip out the special characters but then its makes the title all wrong.   The better option for me would be to try and correct it so we can use the special characters, after all it is part of the language.

Can anyone advise or help on this please.


Regards

Graeme

Offline rejetto

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Re: Urgent Help please.
« Reply #1 on: January 06, 2014, 07:45:32 PM »
this is a known problem,
mainly due to intrinsic limits of the system used to build HFS.
The whole visual part is not able to handle unicode.
Is the Windows running HFS a french version?

Offline d95gas

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Re: Urgent Help please.
« Reply #2 on: January 06, 2014, 07:51:10 PM »
It's running the English version, but we are displaying French titles for some visitors.  My only option I guess would be to remove the special characters, and explain why.

Thanks for taking the time to respond.

Graeme

Offline rejetto

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Re: Urgent Help please.
« Reply #3 on: January 06, 2014, 07:59:13 PM »
the french version of windows will include some french specific characters in the "basic" set of characters. With basic i mean it doesn't need unicode.
English version doesn't have such characters, and thus uses unicode which is not fully supported by HFS.
A french Windows may solve the problem but i don't know if those characters are all in the basic french set. I dont' have a french windows to test.

What i would do is: try to rename the files with lowercased characters. Sometimes it helps.

Offline d95gas

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Re: Urgent Help please.
« Reply #4 on: January 07, 2014, 08:00:00 PM »
Thanks for the help, I resolved it by removing the special characters from the French Lang, which resolved it.......not the best way but under the circumstances the only way.

Thanks

Offline rejetto

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Re: Urgent Help please.
« Reply #5 on: January 10, 2014, 10:15:07 PM »
did you try as i told you to put all in lowercase?