Hi there,
I'm using HFS since a long time and it worked always fine!
But now I changed my connection (from ADSL (3000kbit) to ADSL2+ (14000kbit) at same ISP).
I had to install a new router.
I used a Speedport W701V before and now it is a Speedport W921V.
The Ports are enabled and canyouseeme.org give me green light.
Success: I can see your service on [IP-ADRESS] on port ([PORT])
Your ISP is not blocking port [PORT]
If I quit HFS, this test will not work, so I think the ports are right configured and does only reach HFS?
When I try to connect on HFS by external IP, the page does NEVER load, but there are entrys in HFS, that someone wants to reach (status: idle 0) - if I hover the entry, there is Agent: <unknown>
But if I try to connect with internal IP, it works without any problems! The Agent will be detected here.
I changed HFS to trusted Software in Kaspersky Internet Security and it will not work even if I disable KIS completely.
The self test brings this at 'Testing internet connection':
Sorry, the test is unavailable at the moment
Versions I used:
2.2b Build 150, 2.2c Build 151, 2.2d Build 152, 2.2f Build 155 and the latest 2.3 Build 288