Can't upload Large files

[Weather.Kelvin]

I was in Hong Kong, English is not good ..    Excuse me
----
i use HFS 2.2f build 155

For example upload 10 mb file
   
Can not successfully upload

Browser will display
-----firefox-----
page load error

Connection Interrupted

The connection to the server was reset while the page was loading.

The network link was interrupted while negotiating a connection. Please try again.
---------------
This same problem occurred internet explorer
......................................

but upload Small file(example. 500kb)   

There is no problem

i don't know is the software problem or my problem..sotty

[bacter]

This seems not to be a software problem. Anyway, try using an actual beta (they are stable, don't fear).

[rejetto]

as bacter said, the beta may solve your problem.

staying on 2.2, a good try would be to enable: log menu -> log what -> disconnections
make a test, and report here the content of the log.

[Weather.Kelvin]

2.2 build 155

下午 05:55:59 123.203.69.149:2672 Requested GET /UPLOAD/
下午 05:56:01 123.203.69.149:2672 Requested GET /UPLOAD/~upload
下午 05:56:14 123.203.69.149:2672 Disconnected by server - 3258 bytes sent
下午 05:56:14 123.203.69.149:2673 Disconnected by server - 701 bytes sent
下午 05:56:14 123.203.69.149:2674 Disconnected by server - 1201 bytes sent
下午 05:56:15 123.203.69.149:2675 Disconnected by server
-------------
2.3 beta build 229

下午 06:00:28 123.203.69.149:2721 Requested GET /UPLOAD/
下午 06:00:30 123.203.69.149:2721 Requested GET /UPLOAD/~upload
下午 06:00:42 123.203.69.149:2722 Uploading noise.wav
下午 06:00:44 123.203.69.149:2722 Disconnected by server - 701 bytes sent
下午 06:00:44 123.203.69.149:2721 Disconnected by server - 3250 bytes sent
下午 06:00:44 123.203.69.149:2723 Disconnected by server - 1201 bytes sent
下午 06:00:44 123.203.69.149:2725 Disconnected by server
------------

[rejetto]

thanks WK.
something strange is going on.
is a friend helping you testing over the internet, or are you testing all by yourself?

try: menu -> debug -> temporarily reset options? (only in 2.3)
and test if the upload is ok.
thanks

[Weather.Kelvin]

by myself

The following is a Friend
===
--
2.2f

下午 06:57:49 58.153.63.129:3129 Disconnected by server: inactivity - 6449 bytes sent
下午 06:57:49 58.153.63.129:3132 Disconnected by server: inactivity - 4678 bytes sent
--
2.3

下午 07:07:05 124.244.38.156:4547 Requested GET /UPLOAD/
下午 07:07:08 124.244.38.156:4548 Requested GET /
下午 07:07:10 124.244.38.156:4547 Requested GET /UPLOAD/
下午 07:07:12 124.244.38.156:4548 Requested GET /UPLOAD/
下午 07:07:16 124.244.38.156:4547 Requested GET /UPLOAD/~upload
下午 07:07:29 127.0.0.1:1369 Requested GET /UPLOAD/
下午 07:07:43 Check update: no new version
下午 07:07:51 218.253.110.244:2806 Requested GET /UPLOAD/
下午 07:08:07 218.253.110.244:2806 Requested GET /
下午 07:08:12 124.244.38.156:4548 Upload failed, Error creating file: C:\Documents and Settings\Kelvin\桌面\各類資料夾\01.mp3: 各類資料夾\01.mp3
下午 07:08:13 218.253.110.244:2807 Requested GET /
下午 07:08:17 124.244.38.156:4547 Disconnected by server: inactivity - 10377 bytes sent
下午 07:08:17 218.253.110.244:2806 Requested GET /?tpl=list&folders-filter=\&recursive
下午 07:08:17 218.253.110.244:2806 Disconnected by server - 5407 bytes sent
下午 07:08:27 124.244.38.156:4548 Requested POST /UPLOAD/
下午 07:08:30 127.0.0.1:1369 Disconnected by server: inactivity - 4252 bytes sent
下午 07:08:49 218.253.110.244:2808 Requested GET /
下午 07:08:56 124.244.38.156:4548 Requested GET /UPLOAD/
下午 07:08:56 59.149.83.120:1766 Requested GET /UPLOAD/

[rejetto]

maybe you are using unicode names for folders.
unicode support in HFS is not 100% yet.
try uploading to a folder with name "test", with no asian characters in the whole path.

[Weather.Kelvin]

However, before the same folder is also successfully upload
-----
Now, I add a new real folder , path is C:
named test

Still can not upload successfully
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下午 01:21:26 123.203.69.149:1209 Requested GET /C:/
下午 01:21:39 123.203.69.149:1212 Requested GET /C:/
下午 01:21:50 123.203.69.149:1211 Requested GET /C:/
下午 01:21:51 123.203.69.149:1211 Requested GET /C:/~upload
下午 01:21:56 123.203.69.149:1211 Uploading noise.wav
下午 01:21:59 123.203.69.149:1211 Disconnected by server - 4093 bytes sent
下午 01:21:59 123.203.69.149:1212 Disconnected by server - 3893 bytes sent
下午 01:21:59 123.203.69.149:1209 Disconnected by server - 5319 bytes sent
下午 01:21:59 123.203.69.149:1210 Disconnected by server - 3691 bytes sent
下午 01:21:59 123.203.69.149:1215 Disconnected by server
下午 01:22:19 123.203.69.149:1216 Requested GET /C:/
下午 01:22:20 123.203.69.149:1216 Requested GET /C:/~upload
下午 01:23:21 123.203.69.149:1216 Disconnected by server: inactivity - 2514 bytes sent
下午 01:23:21 123.203.69.149:1217 Disconnected by server: inactivity - 1166 bytes sent
下午 01:23:21 123.203.69.149:1218 Disconnected by server: inactivity - 741 bytes sent
下午 01:23:21 123.203.69.149:1219 Disconnected by server: inactivity - 689 bytes sent
下午 01:23:58 123.203.69.149:1236 Requested GET /test/
下午 01:23:59 123.203.69.149:1236 Requested GET /test/~upload
下午 01:24:04 123.203.69.149:1236 Uploading noise.wav
下午 01:24:06 123.203.69.149:1236 Disconnected by server - 4377 bytes sent
下午 01:24:06 123.203.69.149:1237 Disconnected by server - 623 bytes sent
下午 01:24:06 123.203.69.149:1238 Disconnected by server - 111 bytes sent
下午 01:24:06 123.203.69.149:1239 Disconnected by server
下午 01:24:09 123.203.69.149:1240 Uploading noise.wav
下午 01:24:10 123.203.69.149:1240 Disconnected by server

----------

The same 2.3 beta

[Mars]

my ask is : are you using a download manager to make your test? you have 4 disconnect at the same time!

[Weather.Kelvin]

no using a download manager
and That is upload

[rejetto]

try: menu -> debug -> temporarily reset options? (only in 2.3)
and test if the upload is ok.

did you do this? in which log?

and can you please try to enable "log what -> replies" ?

[Weather.Kelvin]

The following temporarily reset options and enable "log what -> replies"

upload by myself
---

下午 06:30:43 123.203.69.149:2058 Requested GET /UPLOAD/
下午 06:30:43 123.203.69.149:2058 Served 1.37 KB
下午 06:30:47 123.203.69.149:2058 Requested GET /UPLOAD/~upload
下午 06:30:47 123.203.69.149:2058 Served 873 B
下午 06:30:49 Check update: no new version
下午 06:30:51 123.203.69.149:2060 Disconnected by server - 1188 bytes sent
下午 06:30:52 123.203.69.149:2058 Disconnected by server - 3577 bytes sent
下午 06:30:52 123.203.69.149:2059 Disconnected by server - 1705 bytes sent
下午 06:30:52 123.203.69.149:2062 Disconnected by server
--
Just tried a strange problem

CPU mark 99.exe: OK --- 530.50 KB (Speed 11558 KB/s)

but upload  test 2.txt ....it only 488 kb ......Upload unsuccessful >> Page Not Found

[rejetto]

The following temporarily reset options and enable "log what -> replies"

ok, i catch from the fact you used "temporarily reset" that you used 2.3, because that option is not available in 2.2
but i see no "Uploading filename" in your log. How's that?

CPU mark 99.exe: OK --- 530.50 KB (Speed 11558 KB/s)
but upload  test 2.txt ....it only 488 kb ......Upload unsuccessful >> Page Not Found

mmmm... so, maybe the "edge" between working and non-working files is between 488 and 530 KB ?
maybe 512 ? could you make some more tests?

could you send me privately an access to your HFS so i can try uploading myself? you can email to support@rejetto.com

[Ajid]

Is this problem solved? I also have the same problem..

[rejetto]

this problem was reported just by this user.
last HFS version is known to be working fine with uploads.
his problem may be related to some other software on his system, instead of HFS.
if you need help you should provide more information, like the size of the biggest file you can upload with no proble,, and the size of the littlest file that's failing at upload.